Privacy Policy

1. Introduction

Breach Resolver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our demand letter generator service.

2. Information We Collect

Personal Information

When you use our service, we collect information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Contractor information and project details
• Construction defect descriptions
• Payment information for premium services

Technical Information

We automatically collect certain technical information, including:

• IP address and browser information
• Device information and operating system
• Usage data and service interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Generate personalized demand letters
• Process payments for premium services
• Provide customer support and assistance
• Improve our services and user experience
• Send service-related communications
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Object to processing of your data

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: